Shipping & Delivery Policy

Shipping at a Glance

How Our Shipping Process Works

At Freshthreadsco, we want the shipping process to be straightforward from the moment you place an order until your package arrives. Once an order is successfully submitted, it moves into our normal processing workflow before being handed over to the delivery carrier.

This policy provides the key information you may need before placing an order, including our handling time, shipping charge, estimated transit time, available delivery services, tracking information, and what to do if you experience a delivery issue.

The delivery timeframes provided on this page are estimates based on normal operating conditions. Actual delivery times may vary depending on the destination, carrier activity, weather, holidays, and other circumstances that may affect transportation.

Order Processing

Orders are generally processed within 1 business day. Our regular order cut-off time is 5:00 PM EST, Monday through Friday.

Orders placed after the daily cut-off time may begin processing on the following business day. Orders submitted during weekends or outside our regular processing schedule may also begin processing on the next applicable business day.

Processing time is the time needed to prepare an order before it is shipped. It is separate from the carrier transit period, which begins once the package enters the delivery network.

Shipping Cost

Freshthreadsco currently offers a flat shipping rate of $6.99 per order. The applicable shipping charge is included in your order total during checkout before payment is completed.

Before submitting your order, please review the checkout summary to confirm that your shipping information, selected products, shipping charge, and total order amount are correct.

Delivery Services & Tracking

Depending on the order and delivery destination, shipments may be handled by USPS, UPS, or FedEx. The carrier selected for an individual shipment may vary based on the shipping arrangements available for that order.

When tracking information is available, it will be provided through the applicable order communication. Tracking updates are generated through the carrier's system once the shipment has entered its delivery network.

Tracking may not become active immediately after an order is shipped. A short delay can occur while the carrier receives and scans the package. If there is no initial update, please allow some additional time for the first scan to appear.

Estimated Delivery Time

After an order has completed processing, the typical carrier transit time is approximately 2–6 business days.

With the normal 1-business-day handling period included, customers can generally expect their order to arrive within several business days after the order is placed.

Please remember that these timeframes are estimates rather than guaranteed delivery dates. Carrier volume, severe weather, public holidays, incorrect address information, and unexpected transportation issues may affect the final delivery date.

Shipping Address

Please carefully review your shipping address before completing your purchase. A complete and accurate address helps prevent unnecessary delivery problems and delays.

If you notice an address mistake after placing an order, contact our support team as soon as possible. We will review your request based on the current processing status of the order.

Because orders may begin processing shortly after they are placed, we cannot guarantee that an address change will always be possible.

Delivery Delays

We work to keep orders moving within the estimated timeframe, but occasional delays can happen during transportation. Some situations are outside our direct control once a package has entered the carrier network.

Possible causes of delivery delays may include:

• Severe weather conditions
• Unexpected carrier network delays
• Public holidays and periods of increased shipping volume
• Incorrect or incomplete shipping information
• Unexpected transportation or operational disruptions

If your shipment appears to be delayed, we recommend checking the latest tracking information first. The carrier's tracking system will generally provide the most current information about the package.

If Your Package Has Not Arrived

If your order has not arrived within the estimated transit period, please check the tracking information associated with your shipment. In some situations, a package may continue moving through the carrier network even when there has been no recent tracking update.

If you have reviewed the available tracking information and still have questions about your order, please contact our customer support team. We can review the available order information and help you understand the current status of your shipment.

Questions About Your Shipment?

If you need help with order processing, shipping, delivery, tracking, or an address issue, our customer support team is available to assist. Please include your order information when contacting us so we can review your request more efficiently.

Email: support@freshthreadsco.shop
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM EST